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Managed IT Support

Microsoft-365 ensures your productivity is rocketing with the ability to stay connected whether you are on site or working remotely.

As a trusted Microsoft Partner, we offer fully managed IT support that sets us apart from the competition. Unlike large, disjointed multi-office firms, we are a single-office business, meaning our team will know you and your business inside and out. We pride ourselves on quick, effective resolutions - no waiting in queues or dealing with impersonal support. Our dedicated, local team ensures seamless communication, allowing us to deliver tailored, proactive solutions that truly fit your needs. Whether it’s cloud migrations with Microsoft Azure, advanced cybersecurity, or rapid issue resolution, we’re committed to keeping your business running smoothly and securely, every step of the way.

But don't just take our word for it:

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"Being a business that is not geared towards regular computer use, and therefore not being very IT savvy, it must be frustrating for your support team when struggling to get us to take action swiftly on our end so that they can assist us with the issue. Our lack of understanding and the fact that we are very busy, getting in the way. Katrina was very assistive in respect of this, not impatient at all, and at no point made us feel awkward. Things like that matter to us and are greatly appreciated."

We offer fully managed IT support designed to help businesses optimise their technology infrastructure. Whether you’re utilising on-premise server systems or transitioning to the cloud, we provide expert support at every stage. Specialising in Microsoft Azure migrations, we help businesses move to the cloud with ease, ensuring a seamless transition. Our tailored solutions are crafted to meet your unique needs, ensuring your technology is secure, scalable, and efficient as your business grows.

Cybersecurity is a core focus of our managed IT support services. We offer end-to-end protection, including advanced endpoint detection, firewalls, and security awareness training to keep your systems secure. Our 24/7 Security Operations Centre (SOC) uses Microsoft Sentinel SIEM to proactively detect and respond to threats in real time. With this round-the-clock vigilance, we ensure your business stays protected against evolving cyber risks, providing peace of mind that your systems are secure and compliant at all times. 

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"A very speedy and friendly response, we are really pleased with the level of support from the DNS Support Team. Thank you."

We provide a full range of networking and connectivity solutions to ensure your business is always up and running. From cabling and network setup to wireless connectivity, we make sure your infrastructure is robust and reliable. Our managed services extend to both your on-premise network and remote users, providing seamless access and security across all devices. Whether it's resolving issues through our local helpdesk or offering on-site support when needed, our team is here to ensure that your business technology works smoothly and efficiently.

Our backup and disaster recovery services are designed to protect your critical business data, ensuring you can recover quickly in the event of an issue. We offer comprehensive backup solutions for both on-premise systems and cloud-based applications like Microsoft 365, including SharePoint, Exchange, Teams, and OneDrive. In addition, our disaster recovery solutions help ensure business continuity, allowing your operations to keep running even during unforeseen disruptions. Whether it’s protecting your data or enabling quick recovery, we’ve got your business covered.

In house and on-site IT support

Our IT support services provide both in-house remote assistance and on-site visits at no additional call-out or day rate charges. Support is available Monday to Friday, 8:30am to 5:30pm, with out-of-hours services available by arrangement.

Let us increase your productivity

Get in touch with us to arrange a FREE IT, Managed Print, Communications or Workflow Automation consultation.